Last updated: February 17, 2017
What Information about Customers Does ILLUMAGEAR Gather?
ILLUMAGEAR may collect information about you from a variety of sources, including information we collect from you directly and information we collect about you when you visit our website or view our online advertisements.
Information we collect directly from you:
We collect information directly from you when you register with our site, participate in our offers, promotions, and online discussions, contact us for product/website support, purchase products from our site, or otherwise provide information directly to us. The following are examples of information we may collect directly from you:
- Name, email address, postal address
- Month and day of birth
- Username and password
- Telephone number
- Recipient name and email address (if different than yours)
- Payment information (e.g., credit card information)
- Information you make public in portions of the website that are open to any viewer, such as forums or other online discussions
Information we collect when you visit our website or view our online advertisements:
- Your browser type, operating system, and IP address
- General advertising and usage analytics
- Web pages you view
- Links you click
- The website you visited before coming to our website
- ILLUMAGEAR emails that you open and/or forward
- ILLUMAGEAR offers or links you connect to via emails and/or online advertisements
You are under no obligation to provide personal information, with the caveat that your refusal to do so may prevent you from using certain parts of the website, making purchases, and/or participating in sweepstakes, giveaways, and other promotions.
How does ILLUMAGEAR Use Customer Information?
ILLUMAGEAR does not sell, trade, or rent your personal information to others. This information is for our private records only.
We use the information we collect to tell you about products and services offered by ILLUMAGEAR, to respond to your requests, and to manage our website and offers and promotions. If you have signed up to receive electronic communications from us, we also use your information to provide you with promotional emails for our products, and for other marketing and advertising purposes. For example, based on the information you provide us, we may develop new products and services, determine the effectiveness of our advertising, or provide you with customized offers and information about our products.
We may disclose your information if we believe in good faith that disclosure is necessary to comply with laws or to respond to subpoenas or other judicial orders or to protect and defend the rights or property of ILLUMAGEAR or third parties. We may also use and disclose your information in connection with a contemplated reorganization or reorganization of our business, in connection with financing or a sale or other transaction involving the disposal of all or part of our business or assets, including for the purpose of permitting the due diligence required to assess whether to proceed with a transaction.
We do not intentionally gather personal information about visitors to our web site who are under the age of 18. We only offer the web site to persons 18 years of age and older. If you are a parent or legal guardian and learn that your child has provided us with his or her personal information, we ask that you contact us and we will delete that information.
Security of Customer Information
When you place orders, we provide the use of a secure server. The secure socket layer (SSL) protocol encrypts the information you input before it is sent to the web server. We then retrieve all orders using an encrypted connection, ensuring the safety of your personal and credit card information. All customer data we collect is protected against unauthorized access.
We use a dedicated Comodo-issued 256-bit encrypted InstantSSL certificate to ensure the highest level of security when you place orders with us. SSL provides secure communication by combining the following two elements:
Authentication - A digital certificate is tied to a specific domain, and a certification authority (an independent and trusted third-party company - ours is Comodo Group) performs a number of checks to confirm the identity of the organization requesting the certificate prior to issuing it. In this way, the certificate may only be installed on the domain against which it has been authenticated, providing users with the assurance they need.
Encryption - Encryption is the process of transforming information to make it unintelligible to all but the intended recipient. This forms the basis of data integrity and privacy necessary for e-commerce.
Third Party Websites
Our website may provide links to or advertisements from other websites that are operated by third parties. We provide these links for your convenience and we do not endorse such websites or their contents. We have no control over, and do not review, these websites or their content. Under no circumstances will ILLUMAGEAR be responsible or liable, whether directly or indirectly, for any loss caused or allegedly caused by these other websites, including, without limitation, their content, the goods and services offered by them, or your reliance on them. We have not investigated, monitored or checked these other websites for accuracy, completeness, or conformance with applicable laws and regulations. If you leave this website and access these other websites, you do so at your own risk, and the rules and policies of the other websites will apply to you while you are on their websites.
California Residents' Privacy Rights
Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business with whom the California resident has established a business relationship the following information: (1) the categories of information that ILLUMAGEAR disclosed to third parties for the third parties' direct marketing purposes during the preceding calendar year; (2) the names and addresses of third parties that received such information; and (3) if the nature of a third party's business cannot be reasonably determined from the third party's name, examples of the products or services marketed, subject to certain exceptions. You are entitled to receive a copy of this information in a standardized format and the information will not be specific to you individually. To exercise your rights, you may make one request each year by emailing us at email@example.com with "California Resident Privacy Information Request" on the subject line of your message. Be sure that your request provides enough information to properly identify you and/or the members of your family who are the subject of your request.
How you can Stop Receiving Communications from Us
When you receive communications from us, including email, you may indicate a preference to stop receiving further communications from us by following the "unsubscribe" instructions provided in the e-mail you receive, or by contacting us directly. Once you have submitted your e-mail address to unsubscribe, please note that you may continue to receive emails for a short time while our system updates your request.
How you can Reach Us
1752 NW Market St., #733
Seattle, WA 98107